Privacy Policy

At Casino Canuckz ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casinocanuckz.com and use our social casino gaming services.

This policy applies to all users of our platform and complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address)
• Account credentials (username, password)
• Gaming preferences and activity
• Device information and IP address
• Communication records with our support team

Automatically Collected Information

When you use our platform, we automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

We use your information for the following purposes:

• Providing and maintaining our gaming services
• Creating and managing your account
• Personalizing your gaming experience
• Communicating with you about our services
• Providing customer support
• Improving our platform and services
• Ensuring platform security and preventing fraud
• Complying with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

All third parties are contractually obligated to protect your information and use it only for specified purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a portable format
• Withdrawal: Withdraw consent for processing (where applicable)
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes.

Our services are intended for users who are 18 years of age or older (19+ in certain Canadian provinces). We do not knowingly collect personal information from individuals under the legal age. If we become aware that we have collected information from someone under the legal age, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with Canadian privacy laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@casinocanuckz.com
• Phone: 1-800-CANUCKZ
• Mail: Casino Canuckz Privacy Officer

We will respond to your inquiry within 30 days as required by Canadian privacy law.